Question 1

What services do you offer?

Accepted Answer

We offer four core services: Website Development, Web & Phone App Development, Website Redesign, and Support & Maintenance. Every project is handled end-to-end by the same senior team.

Question 2

How long does a typical project take?

Accepted Answer

Most websites ship in 4–8 weeks. Web apps and mobile projects typically take 8–16 weeks depending on complexity. We share a detailed timeline before kickoff.

Question 3

Do you work with clients outside the Netherlands?

Accepted Answer

Absolutely. We are based in the Netherlands and work with clients across Europe, North America, and beyond. All communication is in English or Dutch.

Question 4

What is your pricing model?

Accepted Answer

We work on fixed-scope quotes with clear milestones. You know the full cost before we start — no hourly surprises. After a short discovery call we send a detailed proposal.

Question 5

Do you provide ongoing support after launch?

Accepted Answer

Yes. We offer monthly maintenance retainers that include security updates, performance monitoring, backups, content updates, and priority support.

Question 6

Will I lose my SEO rankings during a redesign?

Accepted Answer

No. We perform a full SEO audit, map every existing URL with 301 redirects, preserve metadata and structured data, and monitor rankings for 30 days post-launch.

Question 7

Will my current site go down while you rebuild it?

Accepted Answer

Never. We build on a private staging environment, you review it page-by-page, and we only switch DNS during a planned low-traffic window — usually with zero perceived downtime.

Question 8

Can you keep our existing branding or do we need a full rebrand?

Accepted Answer

Both are fine. We can modernize your existing brand (typography, color, spacing, components) or run a full visual refresh. We'll recommend the right scope after the brand audit.

Question 9

Do you handle content migration and copywriting?

Accepted Answer

Yes. We migrate existing content, clean it up, and can rewrite or restructure pages for clarity and SEO. Net-new copywriting is available as an add-on.

Question 10

What is included in a monthly maintenance plan?

Accepted Answer

Security and dependency updates, performance monitoring, uptime checks, daily backups, small content updates, monthly health reports, and priority access to our team.

Question 11

How fast do you respond to issues?

Accepted Answer

Standard tickets are answered within one business day. Critical issues (site down, payment broken) trigger our 24/7 emergency response, typically under 1 hour.

Question 12

Do I need to be a previous client to subscribe?

Accepted Answer

No. We onboard any modern web stack after a short technical audit. If your site needs stabilizing first, we'll quote that as a one-off before starting the retainer.

Question 13

How many content updates are included per month?

Accepted Answer

Plans include a monthly time budget (e.g. 2h, 5h, 10h) for content tweaks, image swaps, new sections, and minor design changes. Larger features are quoted separately.

Question 14

What happens if my site gets hacked or goes down?

Accepted Answer

We restore from the latest clean backup, patch the vulnerability, harden the stack and deliver a post-mortem — all included in active retainers.

Question 15

Can I cancel or pause my plan?

Accepted Answer

Yes. Plans are month-to-month with no lock-in. You can pause or cancel any time with 30 days notice.

Veelgestelde vragen

Vragen over onze diensten

Veelgestelde vragen

Vragen over onze diensten

Welke diensten bieden jullie aan?

Hoe lang duurt een gemiddeld project?

Werken jullie ook met klanten buiten Nederland?

Wat is jullie prijsmodel?

Bieden jullie ondersteuning na lancering?

Verlies ik mijn SEO-posities tijdens een redesign?

Gaat mijn huidige site offline tijdens de herbouw?

Kunnen jullie onze bestaande branding behouden of moeten we volledig rebranden?

Verzorgen jullie de contentmigratie en het schrijven?

Wat zit er in een maandelijks onderhoudsabonnement?

Hoe snel reageren jullie op incidenten?

Moet ik al bestaande klant zijn om me aan te melden?

Hoeveel content-updates zitten er per maand bij?

Wat gebeurt er als mijn site gehackt wordt of uitvalt?

Kan ik mijn abonnement opzeggen of pauzeren?